“I am extremely happy with the cleaning services provided by Zing.
Our regional manager is always responsive and immediately follows up on any issues that are raised.
Our offices are always clean and tidy and our lovely cleaner Dorota is very personal, friendly and reliable.
All in all a very smooth running setup.”
Housing Association Contract Cleaning & Grounds Maintenance
We have developed expertise in cleaning the communal parts and external areas. Some of our specialist cleaning services and pest control services have been developed from working with Housing Associations.
We believe our ability to provide all services using in-house teams offers great value for money and quick response for our clients.
Our new online time and attendance software helps us to monitor our cleaning workforce on a daily basis.
To communicate our client’s needs to our service teams we always appoint a Relationship Manager for each contract. Not only is this person the first point of contact but is also responsible for the performance of the Area Manager.
In this way we ensure that Relationship Managers are the experts for your cleaning contract and they will contact you every three months to make sure you are happy with our contract cleaning services.
Each site also has its own supervisor to manage the cleaning team on a daily basis.
We pride ourselves on being proactive because we understand it is more efficient if we report problems to you first along with solutions. Indeed our staff are incentivised to report issues from their sites.
Annual quality audits for each site are carried out by our own auditor, the company Quality Manager, to ensure that all processes are being followed and our employees treated equally.
Our team constantly researches and implements innovative equipment to increase efficiency.
At Zing we put the Residents environment first and indeed this important to any Housing Association.